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Tests maybe routine but are not always necessary

Click here to view your video Respondents Eric Last Dana Deighton Carly Flumer Photo by National Cancer Institute on Unsplash

Making an appointment is the start

Click here to view your video Respondents Carly Flumer Eric Last Kimberly Richardson Daniel G Garza Photo by Martha Dominguez de Gouveia on Unsplash

Your doctor should know why you are overweight first

Click here to view your video Respondents Carly Flumer Eric Last Photo by Diana Polekhina on Unsplash

The waiting room matters

Click here to view your video Responses by Eric Last Carly Flumer Daniel G Garza Photo by R O on Unsplash

Doctors advised to send birthday cards

Click here to view your video Responses by Eric Last Carly Flumer Soojin Jun Daniel G Garza Photo by lucas law on Unsplash

The greeting sets the tone for the meeting

Click here to view your video Respondents Carly Flumer Dr. Eric Last Photo by Sincerely Media on Unsplash

Consider what you wear when you are a doctor

Click here to view your video Respondents Daniel G Garza BJ Miller Eric Last Carly Flumer Dana Deighton Photo by Lumin on Unsplash

A long wait in a doctor’s waiting room is unacceptable

Click here to view your video Respondents Dr. Eric last Hala Durrah BJ Miller Dana Deighton Mike Rabow Daniel G Garza Soojin Jun Carly Flumer Photo by Macau

Scans and X-ray requests convey something to the patient

Click here to view your video Respondents Carly Flumer BJ Miller Eric Last Mike Rabow Photo by Jonathan Borba on Unsplash

The questions you ask in a doctor’s room matter

Click here to view your video Respondents Carly Flumer David Rakel Eric Last Kimberly Richardson Dana Deighton Special mention Michael Bungay Stanier Photo by Eunice