Latest blog postsLearn More

The art of pitching in medicine

If you are a health professional a lot of what you say will be an attempt to pitch to the patient. I forgot to keep that in mind as I broke the news that Hilda had diabetes. Her husband sat bolt

What good is a cold?

It is often quoted that 50% of people will succumb to an upper respiratory tract infection in the course of a year. The usual pathogens involved are viruses. Rhinoviruses with more than 100

Where are your finger prints in my care?

It is unlikely that you will be part of every encounter with the customer, client or patient whatever you do and wherever you work. A barista is not at the table with the customer is

Do something in your power to make a difference

It's a small detail. If you are accompanying someone down a corridor as a healthcare professional- don't stride ahead. Ideally walk alongside the person or let them lead the way if they know where you

Ineffective handover can be fatal

Imagine what might lead to the worst outcomes in healthcare. It doesn't actually have to happen but it might help to identify what could go wrong before it ever does. In most cases it will be a

Do you use your powers of observation?

Healthcare professionals and doctors in particular need to be observant. Many, if most are observant because it can make the difference between an early diagnosis and an early demise. I remember

Your greatest value is your ability to solve problems

As a healthcare professional you may face problems that require problem solving at the least and the generation of creative solutions ideally. How do you hone your creativity? The results

Quitting work may be the best thing you can do

  Do you quit work? At least until it's time to be back in the office, clinic, shop or hospital? Are you constantly taking calls and texts from work even on vacation? Recreational travel

What did you expect yesterday?

As you walked through the front doors at work yesterday what were your expectations? Were you hoping: To serve to the best of your ability To learn something new To enjoy good company doing

Do you see how that happened?

You may face may challenges or have an unexpected outcome following your interaction with your customer, client or patient. As a healthcare professional these are opportunities to reflect on how an